• My car has been towed! What now?

    For specific information about claiming your vehicle, please call our office.
    Standard procedure is as follows, for standard pricing, click here.

    • No vehicle will be released until all charges have been paid.
    • Any vehicle under police hold will not be released without a police hold release form.
    • Registered owner of vehicle must be present and hold a valid driver’s license.
    • Cash, Visa, Mastercard, Discover and checks over number 300 with photo ID are acceptable forms of payment.
    • Vehicles will be released only during office hours unless prior arrangements have been made.
    • We are available 24 hours, but normal pickup hours are 7:00am–7:00pm Monday through Friday. If you need to schedule a pickup outside of these hours, or on any major holiday, call (217) 328-1627. A $10 service fee will be added for after-hours convenience pick-up.
  • How do I collect my belongings from my vehicle?

    No personal property will be released from any vehicle until all charges have been paid, except items required by law. These Items Include:

    • Money –  Cash, Credit Cards, Checks, Checkbooks
    • Operators Licenses – Any wallet, purse, or other property containing any operators license or other identifying documents/materials
    • Keys
    • Perishable Items – Food, Medication

    Items may only be collected by the registered owner of the vehicle during normal business hours

  • What happens if I do not claim my vehicle?

Please Call (217) 328-2424 for details