My car has been towed! What now?

For specific information about claiming your vehicle, please call our office.
Standard procedure is as follows, for standard pricing, click here.

  • No vehicle will be released until all charges have been paid.
  • Any vehicle under police hold will not be released without a police hold release form.
  • Registered owner of vehicle must be present and hold a valid driver’s license.
  • Cash, Visa, Mastercard, Discover and checks over number 300 with photo ID are acceptable forms of payment.
  • Vehicles will be released only during office hours unless prior arrangements have been made.
  • We are available 24 hours, but normal pickup hours are 7:00am–7:00pm Monday through Friday. If you need to schedule a pickup outside of these hours, or on any major holiday, call (217) 328-1627. A $10 service fee will be added for after-hours convenience pick-up.